Terms and Conditions of use Policy
Welcome to our web site. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern National Protection and Safety Consulting's (NPSC) relationship with you in relation to this web site. If you disagree with any part of these terms and conditions, please do not use our web site.
The information contained within our website is for general information purposes only. The information is provided by National Protection and Safety Consulting (NPSC) based in Southern California or through our partners and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage, without limitation, including indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
All trademarks reproduced in this web site which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorized use of this web site may give rise to a claim for damages and/or be a criminal offence.
Through this website you may be able to link to other web sites which are not under the control of NPSC – National Protection & Safety Consulting. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, NPSC – National Protection & Safety Consulting takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Cancelation Policy
In the event you need to postpone or cancel your class, you must contact us via e-mail ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) or telephone our offices at (800) 513-4014.
You may cancel your pre-registered class up to 48 hours prior to your class start time to qualify for an 80% refund or you may re-schedule to another class within 6 months. We also offer the opportunity to substitute an American Heart Association E-Learning course in lieu of rescheduling.
Refunds are not available on American Heart Association E-learning keys once they have been sent to the e-mail address you provided during registration. You have 6 months from the date of issue to complete the course and schedule the required skills testing, if any.
You may postpone your pre-registered skills test up to 48 hours prior to the start time and reschedule based on availability. In the event a skills test is associated with the purchase of an E-Learning Key there are no refunds available on the skills portion.
In the event you need to postpone or cancel your skills test, you must contact us via e-mail ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) or telephone our offices at (800) 513-4014.
Pricing Policy
Pricing contained within this website is subject to change without notice.
Rescheduling of Courses
From time to time it is necessary to reschedule courses due to circumstances beyond our control. In the event of a course being rescheduled we will make every effort to contact you with the information provided at the time of registration.
Provider Manual Policy
Students are required to bring a current, Discipline Specific, American Heart Association Student Manual for use during classroom provider courses.
Privacy Policy
National Protection and Safety Consulting (NPSC) has created this Privacy Policy to explain why we collect particular information and how we will protect your personal privacy within our web site.
In order to fully understand your rights we encourage you to read this Privacy Policy as well as our Terms of Use. National Protection and Safety Consulting (NPSC) reserves the right at any time and without notice to change this Privacy Policy simply by posting such changes on our web site. Any such change will be effective immediately upon posting.
Because we want to demonstrate our commitment to your privacy, this Privacy Policy notifies you of:
1. What personally identifiable information of yours is collected through the Site;
2. Who collects such information;
3. How such information is used;
4. With whom your information may be shared;
5. What choices you have regarding collection, use and distribution of your information;
6. What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control; and
7. How you can correct any inaccuracies in your information.
Questions regarding this statement should be directed to National Protection and Safety Consulting (NPSC) by sending an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Please reference this Privacy Policy in your subject line.
What Information We Collect and How We Use That Information:
Our registration forms require users to give us contact information that may include name, email address, format preference (HTML vs. Text), address, interests, and similar information. All credit card information and transactions are processed by PayPal and are not stored within our system. Under no circumstance do we request your social security number. We will not share your information for any purpose with any other entity.
Internet Protocol Address:
We collect an IP address from all visitors to our Site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our Site, analyze trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.
Use of "Cookies":
Our Site may use cookies to enhance your experience while using our Site. Cookies are pieces of information that some Web sites transfer to the computer that is browsing that Web site and are used for record-keeping purposes at many Web sites. Use of cookies makes Web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular Web site and to make sure you don't see the same ad repeatedly. Many consider the use of cookies to be an industry standard.
Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our Site will not function properly when you view them.
Security:
All information provided to National Protection and Safety Consulting (NPSC) is transmitted using SSL (Secure Socket Layer) encryption, when personal information is transferred. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our Site that is only accessible by certain qualified employees of National Protection and Safety Consulting (NPSC). Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.
Opt Out Policy
Provision is made for you to opt out of our emails and newsletters during the registration process. You may also unsubscribe at any time.
Contacting the Web Site:
If you have any questions about this Privacy Policy, the practices of this web site, or your dealings with this web site, you can contact:
32382 Del Obispo Street Suite B-3
San Juan Capistrano, CA. 92675
(800) 513-4014